These platforms offer a way for customers to order from local restaurants, process restaurant payments and provide contract drivers to pick meals up from restaurants and deliver them to customers. Restaurant operators complain that third-party delivery providers like Seamless, DoorDash and Uber Eats are prohibitively expensive. You’re not there.” Because so many people order through the app, turning it off would mean losing about 80% of his business overnight, he said. If you’re not on Seamless, “you no longer exist online. But now, he feels that opting out of Seamless is not an option. Palombino used to do just fine with his own delivery fleet, he said. “The worst thing that has ever happened to us is them,” said Mathieu Palombino, owner of the small New York City-based pizza chain. If you visit Motorino Pizza’s website, you’ll be greeted with a plea: Don’t order through Seamless.
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